At Playground-Equipment.com.au, we value your privacy and are committed to protecting your personal information in accordance with Australian privacy laws. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website. By using our site, you agree to the practices described below.
1. Information We Collect
- Personal Information: When you make a purchase, register an account, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, and delivery address.
- Usage Data: We collect data on how you interact with our website, including pages visited, time spent on the site, and other analytics. This information is gathered via cookies and similar tracking technologies.
- Payment Information: Payment details are collected through secure third-party payment processors. We do not store your full credit card details on our site.
2. How We Collect Information
- Directly from You: Information you provide via forms, registrations, or customer service interactions.
- Automatically: Data collected through cookies, web beacons, and other tracking technologies when you visit our website.
- Third-Party Sources: Information received from trusted partners and third-party services to enhance your experience.
3. How We Use Your Information
- Order Processing: To process and fulfil your orders, manage payments, and provide customer support.
- Improving Our Website: To analyse site performance and user behaviour, helping us enhance content, functionality, and user experience.
- Marketing: To send you promotional offers, newsletters, and updates about our products and services, subject to your consent where required.
- Legal Obligations: To comply with legal obligations and protect our rights, as well as those of our customers.
4. Sharing Your Information
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, and IT service providers). These partners are obligated to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or use of your information.
5. Data Security
We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we take every precaution, no data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any of your data is inaccurate or incomplete.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
- Data Deletion: Subject to legal obligations, you may request the deletion of your personal information from our records.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behaviour, personalise content, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sales@playground-equipment.com.au
Phone:0361645678
Mailing Address: 5 nightmarch street officer VIC 3809
By using Playground-Equipment.com.au, you acknowledge that you have read and understood this Privacy Policy. We are dedicated to protecting your privacy and ensuring your data is handled with care in compliance with Australian privacy regulations.